Returns and Refunds



What is's refund policy?

Purchases made on may be returned by the customer for any reason within 15 days of shipment. All returned items must be in the same brand new condition with original tags still intact and in the original packing. We do not pay for return shipping costs. How do I make a return? To make a return please contact customer service at 866-667-6656 or email


When can I expect to receive my refund? Your refund will include the price of the bag and any taxes, but will not include any original shipping charges, if applicable and will be issued within 3 to 5 business days of receipt.