Customer Care

Customer Care

Mojosportsbags.com
A division of Mojo Licensing LLC

3030 W Warner Ave.

Santa Ana, CA 92704

Call us: 1-866-667-6656 (7am - 4pm, PST Monday - Friday)
Email us: customerservice@mojolicensing.com

Payment Options

mojosportsbags.com happily accepts Visa, Mastercard, Discover and American Express. Earn those points!

Order Processing

We are thrilled you found your team luggage! After placing your order, you will receive two e-mails: one to verify your order and another to notify you that your purchase has shipped with a UPS Ground tracking number. As long as your order is placed by 4pm, CST, your order will ship within 2 business days. If you place your order on Monday, it will ship by Wednesday.

Sales Tax

A sales tax is applied to all orders placed within California.

Shipping

Mojo Sports Luggage offers FREE shipping via FedEx Ground on all orders! You can't beat that! Shipments usually take up to 3-7 business days to arrive to any destination in the US. Please note that we do not ship on the weekends, so any order placed on Friday will be shipped no earlier than the following Tuesday.

At this time, we cannot ship to PO Box addresses.

Mojosportsbags.com Return and Exchange Policy

We take pride in the quality of our craftsmanship and want you to absolutely love your sports luggage! Maybe your loyalty moved from the Broncos to the Jets, or maybe you decided you're never going to travel again. Whatever the reason, Mojo maintains a 100% Product Satisfaction Guarantee. If you would like to return your luggage for a full refund or exchange for any reason, you can do so within 15 days of your order.

You must contact Customer Care directly for assistance with obtaining a return authorization number. This is important to ensure we properly process your exchange or refund. Customer Care can be reached at 1-866-667-6656 (7am - 4pm, PST Monday - Friday) or customerservice@mojolicensing.com